DDSUK Logo

Solution GraphicsTel +44 (0) 7768 807569 email sales@ddsukltd.com

Payment

  • We accept PAYPAL,  and Bank Transfers ONLY. No other payment method will be accepted.

Shipping

  • We ship worldwide.
  • We ship within 3 business days upon receiving payment and in most cases are able to ship the same day or the next day.
  • Delivery time usually will be 7-15 working days for most cities in the UK and Europe.
  • All shipping and handling fees are Non-Refundable.

Duty and Taxes

All duties are paid and VAT is added at the time of purchase.

Insurance

  • If you wish to insure your goods during transit for loss or damage, please take up the enhanced insurance offer during payment

Customer Service

  • Customer service hours are Monday-Friday from 9am-5pm. If you have questions about this item, please email us at sales@ddsukltd.com
  • Your satisfaction is our goal.

Returns & Warranty Policy

  • Every single item is checked before dispatch. If you do not choose to buy insurance, it is not our responsibility for any damage coursed or loss of the goods during delivery.
  • An extended warranty is available at the time of purchase only.
  • Please note that you must obtain a return # before sending your item back to us. Please email us and let us know you are planning to send an item back for exchange, by then we will issue your return # and give you instructions on how to process.
  • Item's must be sent back within 7 days of receipt.
  • Exchange item must be in original package.
  • Shipping charges are at customer's responsibility.

LED Billboards

You pay for the entire LED video Billboard, software and the structural frame to hold it together.

You do not get the labour to install it, we can quote you for this, any additional frame work such as raised platforms or framework on the side/top of a building or rear top covers to enclose the Display. You may also require specialist lifting equipment  such as cranes, this is not included.

You will also need to arrange for the electricity supply to be suitable to run your video Display.

We will help you and advise you on all the above items.

RoHS and WEEE

We endeavour to provide only products that conform to RoHs. All our suppliers are aware of their obligations and are currently working to provide 100% compliance.

Digital Display Systems UK ltd have applied for membership of http://www.b2bcompliance.org.uk/ .